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First of all, try not to worry, call us immediately any time of the day or night and we will advise you on the first steps we have to take, then after that, we will be with you every step of the way.
There will be some things that you will have to do like collect the Certificate of Cause of Death and we will ascertain where and when you can collect it. You will then have to register the death for you to be able to arrange the funeral and sort out finances etc. We will advise you on what you have to do and where to go.
Death can occur in different places:
IN HOSPITAL: The staff will advise you when and from where to collect the Medical Certificate of the cause of death. You will need this before you are able to register the death.
AT A RESIDENTIAL/NURSING HOME: The staff at the nursing home will inform you where you are able to collect the Medical Certificate of the cause of death from. This would usually be from the G.P. surgery but it may have been left at the Home. You will need this before you are able to register the death.
AT HOME: Please contact your Doctor who will certify that death has taken place and if he or she is able, they will issue the Medical Certificate of the cause of death. Once the Doctor has attended you will be able to request us to convey your loved one to the Chapel of Rest. This can be arranged at any time of the day or night by telephone.
After you have registered the death we will then arrange to meet with you and guide you every step of the way. Nothing will be too much trouble and your every wish will be met.
Put simply, we will look after everything. We promise.
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DAY OR NIGHT